As a creative director, I’ve spent years leading teams of designers, writers, and strategists, all of whom are driven by a deep desire to create meaningful work. And if there’s one word that I’ve seen repeatedly undercut that drive, it’s the seemingly innocuous ‘just.’
“Can you just tweak this?”
“Let’s just make a quick version.”
“I just need you to…”
At first glance, this word might seem harmless—efficient, even. But in reality, ‘just’ is a subtle but powerful diminisher. It erodes the significance of the task at hand, undermines the effort behind it, and chips away at the sense of value your team members feel in their work.
The Psychology Behind the Words We Use
Research in linguistics and psychology consistently shows that the words leaders use can shape the emotional and psychological environment of a team. According to a study published in the Journal of Business and Psychology, language that downplays effort or expertise can lead to decreased motivation and lower job satisfaction.
The word ‘just’ carries an unintentional implication that the task is trivial. When a designer has spent hours refining a visual concept and a leader says, “Can you just adjust the colors?”, it minimizes the work that has already gone into the project. Likewise, telling a writer to “just rewrite a section” ignores the intellectual effort required to shape compelling narratives.
Dr. Judith Baxter, a linguist who has studied gender and power in workplace language, notes that hedging words like ‘just’ create a perception of lower authority and weaken the impact of a request. While this is often discussed in the context of personal confidence, the same principle applies to leadership communication—when we use minimizing language, we dilute both the importance of the work and the conviction behind our leadership.
The Ripple Effect on Team Morale
A creative team thrives on recognition—not just formal praise, but everyday validation that their work has significance. When leaders inadvertently diminish the work by framing it as a minor or trivial task, it can have a demoralizing effect over time. This isn’t just about ego; it’s about how teams build momentum and maintain a sense of purpose.
Consider this: Studies on employee engagement from Gallup have found that workers who feel their contributions are valued are significantly more productive, creative, and invested in their company’s success. Conversely, when employees feel their efforts are overlooked or undervalued, disengagement sets in.
By consistently using ‘just,’ we tell our teams—consciously or not—that their expertise is secondary, that their work is an afterthought, and that their time is expendable.
Replacing ‘Just’ with Empowering Language
The good news? This is an easy fix. Start by becoming conscious of how often you use ‘just’ when making requests or giving feedback. Then, reframe your communication to reflect the significance of the work.
Instead of: “Can you just tweak this?”
Try: “I really appreciate what you’ve done here. Could we refine the colors to align with our brand palette?”
Instead of: “Let’s just make a quick version.”
Try: “Let’s create a streamlined version that still retains the impact of the original.”
Instead of: “I just need you to…”
Try: “Your expertise would be really valuable in refining this piece.”
These subtle shifts reinforce respect for your team’s skills, foster a sense of appreciation, and ultimately lead to stronger, more motivated teams.
The Bottom Line
As leaders, we often focus on the big-picture strategies to build high-performing teams, but the smallest habits can have the biggest impact. The words we choose—especially those we use instinctively—shape the culture we create. Removing ‘just’ from your leadership vocabulary isn’t about overcomplicating communication; it’s about elevating the people who bring your vision to life.
And when your team feels valued, their work will reflect it.
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